CON103: Performing Skill Gap Assessment for Leaders and Employees

Eligible for: ACMPE: 1|ACHE: 1|CEU: 1|CME(AAPC*): 1|CPE: 1.2|PDC: 1
Intermediate | Application | Traditional

A lack of skills in essential areas can easily derail Leaders' and employees' success. So many healthcare leaders have significant experience in on-the-job training. Still, they have gaps between their life experiences and the comprehensive knowledge required to perform the role to which they are assigned. This session will teach attendees to identify skill gaps among employees, leaders, and themselves, solve them, and approach the conversation with empowerment and positivity.