2020 saw diversity, equity, and inclusion (DEI) programs become the hottest corporate "must-haves" of the new decade. Championing DEI is not only an ethical imperative, and companies who embrace these concepts can reap significant rewards. Conversely, failing to invest in DEI can significantly impact your bottom line. Learn the common pitfalls of DEI initiatives, how to position your practice for success, and what metrics best reflect the return on investment in a welcoming and inclusive culture.
Learning Objectives:
Describe some of the common pain points in healthcare today, including burnout, provider and patient satisfaction, morale, staff turnover, health disparities and inequities, and systemic bias
Identify best practices and common pitfalls of DEI initiative design, implementation, and evaluation
Explain different metrics that measure the impact of DEI initiatives
